Friday, June 13, 2008

The Company Website Recruiting Process Is Far From Ideal

Bernard Hodes Group recently conducted a survey of job seekers on Facebook and found that customer service leaves something to be desired in the recruiting process. They were asked to describe what happened after they applied for a job on a company website, the respondents reported as follows:
  • 41% never received a response
  • 28% decided not to submit a resume or application after looking at what they would have to do
  • 15% were invited for an interview
  • 11% received a timely acknowledgement of their submission
  • 5% received an acknowledgement some time later.

So the fact that four-out-of-ten job applicants say they never receive a response is distressing to employers and recruiters. Despite employers' best efforts, job seekers still have a very negative view of the recruiting process and the "resume black hole."

This is just another indication of how important it is not rely solely on the Internet to find a job. You still need to network, use the phone, send resumes to specific people, and follow-up. Finding a job is an active job and takes research, organization, and effort.

Arlene Schwartz Personalized Resume Service

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